Service Plans

Generator Service Plans

1. Essential Plan (12-Month Coverage)

• 2 site visits per year:
• 1 Full Annual Service:
• Oil, air, fuel, and water separator replacements
• Coolant and top-up or change
• Battery inspection and testing
• Load testing
• 1 Minor Inspections:
• Visual inspections and functional tests
• Control panel reading and indicator verification
• Standard business hours support
• Ideal for facilities requiring regular maintenance without 24/7 support

2. Priority Plan (12-Month Coverage)

• 3 site visits per year:
• 1 Full Annual Service (as detailed above)
• 2 Minor Inspection
• 24/7 breakdown assistance with priority response
• 15% discount on parts and labour for additional services
• Ideal for businesses needing reliable support with some cost savings

3. Comprehensive Plan (12-Month Coverage)

• 4 site visits per year:
• 1 Full Annual Service
• 3 Quarterly Inspections:
• Includes oil and filter changes, system health checks, and functional tests
• 24/7 emergency support with guaranteed quick response time
• Ideal for critical facilities requiring maximum uptime

4. Platinum Plan (5-Year Coverage)

• Year 1: Comprehensive Plan
• Year 2: Priority Plan
• Year 3: Comprehensive Plan
• Year 4: Priority Plan
• Year 5: Comprehensive Plan
• Consistent 24/7 support throughout
• Long-term cost savings and consistent maintenance
• ideal for organisations seeking long-term maintenance solutions

Key Service Components Across Plans

• Full Annual Service Includes:
• Replacement of oil, air, fuel, and water separator filters
• Coolant and oil top-up or change
• Battery inspection and testing
• Load testing
• Control panel reading and indicator verification
• Minor Inspection Includes
• Visual inspections
• Functional tests
• System health checks Support Services:
• 24/7 breakdown assistance
• Priority response times
• Discounts on parts and labour for additional services